A software purchase should make the product, seller, license conditions and refund process clear before payment. This page explains what to check when ordering from Software in Store.
Know the seller
Software in Store is operated by MAKERS UNITY LLC, 1309 Coffeen Avenue STE 1200, Sheridan, WY 82801, United States.
Software in Store is an independent reseller and is not affiliated with, sponsored by or endorsed by Microsoft Corporation. Microsoft product names and trademarks identify the products offered.
Contact support@softwareinstore.com or +1 (307) 855-0204. Our contact page, Terms of Service and Privacy Policy are available before checkout.
Understand activation and license rights
Activation confirms that a product key was accepted; it does not, by itself, establish ownership, genuine status, transfer rights or compliance with the applicable license agreement. Keep your invoice and licensing documentation.
Microsoft cautions buyers about product keys offered separately from the underlying software license. Review Microsoft’s digital-download buying advice. Before purchase, ask us for confirmation of the applicable license type, permitted use, transfer rights and region. Retail, OEM and volume licensing can carry materially different conditions; an activation count is not a substitute for an organization’s licensing entitlement.
Read the exact product offer
- Match the edition to the installation: Home and Pro are different Windows editions.
- Check Windows versus Mac compatibility, supported operating-system versions and hardware requirements.
- Confirm the number of devices or named users, account requirements, license channel and geographic restrictions.
- Check whether an upgrade requires an existing qualifying license.
- Understand that a perpetual license does not include every future version or perpetual security updates.
180-day money-back guarantee
Report a covered redemption, activation or product-mismatch issue within 180 days of purchase. If we cannot resolve it, choose a replacement or full refund. A key that stops working within that period remains covered, even if it initially activated. See the Refund Policy for exclusions, how to claim and processing times.
Safe downloads and order support
Use the Microsoft download or redemption source appropriate to your product and license. Do not disable antivirus or use third-party activators to make software activate. If the instructions or delivered product do not match your order, stop and contact support@softwareinstore.com. Never share passwords or full payment details with support.
Before you order
Review the product listing, Delivery Policy and Refund Policy. Contact us first if any detail is missing; a clear answer before payment is better than an assumption afterward.